Many companies create their strategy by putting the customer at the centre in order to achieve customer loyalty or, even better, to transform these customers into fans. Real estate professionals are not far behind and more and more are looking to improve their attention and services to exceed the expectations of owners, buyers or tenants. Our guest in this episode is José Luis Echeverria, CEO of Monapart, and he will talk to us about how his brand wants to make its customers fall in love with it through differentiation.
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